Shipping policy

Shipping

Where we ship

We currently ship within the United Kingdom only. International shipping is on the way.

Rates

UK Standard (3–5 working days)	£4.99
UK Standard, orders over £50	Free

Dispatch

Orders placed before 2pm Monday–Friday are dispatched the same working day. Orders placed after 2pm or at weekends ship the next working day. You'll receive a tracking link by email as soon as your parcel leaves our warehouse.

Where it ships from

All orders ship from our London fulfilment centre. Products are formulated and made in the United Kingdom.

Lost or delayed parcels

If your order hasn't arrived within 7 working days of dispatch, email contact@theonlychapter.com and we'll investigate or resend.